Responsible Gaming

Introduction

At Cornerstone Uckfield, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.

Age Verification

You must be 18 years of age or older to gamble in the United Kingdom. It is illegal for anyone under 18 to participate in gambling activities. If you are under 18, please do not use betting services.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, help is available:

• Chasing losses by gambling more money to recover what you've lost
• Gambling with money intended for essential expenses (bills, rent, food)
• Hiding gambling activities or lying about the amount of time or money spent
• Feeling anxious or irritable when unable to gamble
• Neglecting family, work, or social commitments due to gambling
• Borrowing money to gamble or pay gambling debts
• Experiencing mood swings related to gambling wins and losses
• Needing to gamble with increasing amounts to achieve the same excitement
• Unsuccessful attempts to reduce or control gambling
• Using gambling as a way to escape problems or difficult emotions

Self-Help Tools

Most reputable betting operators provide tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period
• Loss Limits: Set a maximum amount you're willing to lose within a day, week, or month
• Reality Checks: Receive regular reminders of how long you've been gambling and how much you've spent
• Session Time Limits: Set a maximum duration for your gambling session
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling accounts
• Account Closure: Permanently close your account if needed

Speak with your betting site's customer support team to activate these tools on your account.

Support Organisations

If you need support, these organisations offer free, confidential help:

United Kingdom

• GamCare – Free counselling and support for problem gambling
  www.gamcare.org.uk
  Telephone: 0808 8020 133 (free and confidential)
• GamStop – National self-exclusion scheme for online gambling
  www.gamstop.co.uk
  Allows you to self-exclude from all UK-licensed online gambling operators simultaneously
• Gamblers Anonymous – Support meetings and peer support
  www.gamblersanonymous.org.uk

International Support

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  Helpline: 1-800-GAMBLER (1-800-426-2537)
• Germany: Bundeszentrale für gesundheitliche Aufklärung
  Information and support for problem gambling

Take Action Today

If you are experiencing problems with gambling, please seek help immediately. There is no shame in reaching out—support is confidential, free, and available 24/7. Your wellbeing is important to us.

Remember: gambling should be fun and entertaining. If it's causing you stress, financial hardship, or affecting your relationships, it's time to get help.

Last updated: 2026